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ISO 17021 requires certification bodies to make the following information accessible publicly
  • a statement on impartiality and understanding issues related to conflict of interest
  • certification and auditing processes and conditions for granting, maintaining, extending, renewal,suspension and withdrawing certification including the geographical areas in which it operates
  • information about certifications granted, suspended or withdrawn
  • Directory of clients
  • Appeals handling process
  • Complaints handling process

You could seek the information listed from any NABCB accredited CB. If you do not receive a response in a reasonable time" please inform NABCB"

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